Run an investigation to check one trader's accounts, trades, payouts and links to other people, and get a written report. You need the Owner, Admin or Analyst role. Viewers can read reports but cannot start one.
- Open the trader's profile. See Find a trader by name.
- Click the Investigation tab.
- (Optional) Change the period at the top of the page. The investigation covers this window.
Tip: To investigate one payout request, start from Payouts and click Investigate on that request. The tab then opens with that payout in focus.
- Click Run investigation.
Tip: The button changes to Running…. A run usually takes 2 to 6 minutes. You can leave the page and come back.
- In the report list, find the newest row with the status Report ready.
- Click the date in the Report column.
Result: The report opens on the tab with its findings, evidence tables and the people it names.
Tip: If you see This firm has used today's investigations., your firm reached its daily limit. Try again tomorrow.
Tip: If a run fails, the button shows Run again. Click it to start a new run.
